FINAL PRODUCT

Team Product 10

THEORY INPUT

To remain profitable and competitive, high performance work systems place a high priority on producing products and services which are of high value to their customers and clients. These products and services are the result of well-designed, efficient processes. These seven core STS process designs make good use of all available resources—people, equipment, facilities, money, and information.

TASK OBJECTIVE

The primary purpose of this task is to provide an opportunity for you to learn from your week's experience how the seven core processes are integrated and ways of developing plans for producing and marketing team products and/or services that reflect your team's learning during this Workshop.

DESIRED OUTCOMES

•	A process for producing a team product and/or service that will meet the following specifications:

a)	Accurately reflect all significant learnings during the week within the scope of the workshop objectives.

b)	Be judged as having value for your market, which is the other teams and staff.

c)	Develop and produce it within the framework and constraints of the Workshop environment.

d)	Be ready to present your team's final product Friday morning.

e)	It can be delivered to your customers (the other members of the Workshop) in a time frame that lasts between 15-20 minutes.

SUGGESTIONS

Before you begin working on the task, reach agreement as to its objective and the outcomes that are expected. Once this is done, design a process for accomplishing the objective and producing the desired outcomes. The following are suggestions:

•	Based on your understanding of the task, identify ways you might go about determining what your customers/clients will want, translating this information into product ideas and evaluating these ideas to determine what form your product will take.

•	Determine what kinds of resources you would need to produce your product alternatives and where you could obtain them.

•	Then, for each alternative product/service idea that you might be able to implement, determine what kind of a process you might use to produce and market it.

•	Make your final choice as to what kind of product and/or service your team will produce and how and when you will complete your design for producing it and executing a marketing plan.

•	Produce your product and prepare your presentation.

NOTE:	Blocks of time will be set aside each day for planning and producing your product. Keep in mind the fact that learning will be occurring throughout the week and the product delivered on Friday morning should reflect all significant learnings for the week. Advertising slots will also be provided throughout the week at your request.

KEY PERSONAL LEARNINGS

New Understanding About Myself

"The more you are like yourself, the less you are like anyone else, which makes you unique."

Walt Disney

"Work will win when wishy washy wishing won't"

Anonymous

"All men dream, but not equally. They who dream in the dusty recesses of the mind awake to find it is vanity. But the dreamers of the day are dangerous. For they act their dreams with open eyes, to make it possible."

T. E. Lawrence

Based on the personal assessments I've done, the feedback I've received and the experiences I have had this week, I have uncovered the following new understandings about my abilities, talents, behaviors, and skills:

This is my plan for using what I have learned this week to improve as a person and a vital contributor to our organization transformation:

This is what I feel I can specifically change within my work environment:

GROWTH VALUES

The Six Dimensions of Inner Development

POST-ASSESSMENT

EMPATHY

Self Rating

1 2 3 4 5

Actively participating in the feelings and ideas of others. Embracing differing views and opinions, knowing they are essential to understanding and synergy. The acceptance of others as they are, unique and marvelous creations in their own right.

AUTHENTICITY

Self Rating

1 2 3 4 5

The capacity to be at peace with yourself, know who you are, what you feel—to simply be yourself. You'll only be as good as you are capable of being real. Owning up to your own weaknesses, failures, and mistakes lets others know you're human. Playing a game or hanging on to old pre-assigned roles and responsibilities in a changing environment only inhibits growth and authenticity.

SPONTANEITY

Self Rating

1 2 3 4 5

The capacity to think out loud and act naturally without external constraints or being held within established lines. It's the ability to self- act or react in a real and natural way as events occur.

COURAGE

Self Rating

1 2 3 4 5

The ability to do what is right for the larger whole, knowing at times it is not a popular choice. Confronting others when it's needed and being able to withstand the backlash. Having the moral strength to venture where angels fear to tread while resisting opposition, strain, or threat.

OPEN-MINDEDNESS

Self Rating

1 2 3 4 5

The ability to act and make decisions provisionally, recognizing there may be a better way introduced tomorrow. This flexibility and open- mindedness allows us to deal with individuals and teams as they are, and at their own pace. This increases our receptivity to others' arguments, ideas, and thoughts.

INTUITION

Self Rating

1 2 3 4 5

The ability to react with confidence on limited data or information. Willingness to trust your gut, knowing something is different but not being able to put a finger on it. At times it can be those immediate insights gained that needed to be shared, regardless of how hard they could be to substantiate.

TEAMING SKILLS

Personal Skills Promoting Group Effectiveness

POST-ASSESSMENT

MEETING

EFFECTIVENESS

Self Rating

1 2 3 4 5

My ability to help a group come together, focus on the issues or purpose, establish meaningful roles and ground rules, use time effectively, involve and engage each member, measure their results and meet their objectives.

BRAINSTORMING

Self Rating

1 2 3 4 5

My ability to help the group listen to all ideas openly, seek unusual possibilities, be creative, refrain from judging the merits of the ideas, build onto previous ideas, think beyond previous boundaries and constraints.

PROBLEM SOLVING

Self Rating

1 2 3 4 5

My ability to work within the group to identify and clarify the problem, investigate root causes, analyze possible alternatives, weigh benefits and costs, compare against the stated objectives, collect meaningful data, and agree on solutions.

PLANNING/

ORGANIZING

Self Rating

1 2 3 4 5

My ability to help identify what needs to be done, establish priorities, set a timetable for accomplishing the tasks, make assignments, review progress, and follow through to meet the objectives.

DECISION MAKING

Self Rating

1 2 3 4 5

My ability to work with the group to review all pertinent information, listen to clearly understand each point of view, openly share biases and concerns, value personal and group needs, decide together and fully support that decision.

ASSESSING RESULTS

Self Rating

1 2 3 4 5

My ability to help get clear on what has to be accomplished, set goals that are both objective and subjective, establish a scale for measurement, benchmark their current state, regularly review results and progress.

CONFLICT

RESOLUTION

Self Rating

1 2 3 4 5

My ability to help sort through differences that are getting in the way of the group's ability to accomplish tasks synergistically and collaboratively.

GIVING FEEDBACK

Self Rating

1 2 3 4 5

My ability to provide straightforward, honest, and helpful feedback to other members of the group in a respectful and developmental manner and to confront difficult issues with integrity and share responsibility for results.

RECEIVING

FEEDBACK

Self Rating

1 2 3 4 5

My ability to hear and receive feedback from members of the group openly and non-defensively, seek to understand the key elements of the feedback, and respond to the feedback through responsible actions and commitments.

DECISIVENESS

Self Rating

1 2 3 4 5

My ability to take action and help the group move forward by listening to itself, agreeing on key elements, selecting a path, deciding and moving on. Helping to avoid waffling, false starts, and gridlock while allowing for constant field adjustments.